Problem Statement: explain if it refers to the improvement of a product, computer system, artifact, or a detected need. Research questions Many times the mistake is made of asking these kinds of How to design an information system….? It is obvious that if the thesis student completed five years of studies in their respective specialty, they should know how to carry out said system. In this case, the questions should be addressed to know what are the needs of users, institutional or business? And what is the current situation or context for which the system will be designed? In the case of a technological product or artifact, it would be pertinent to ask what characteristics should make up the product?