EMPLOYEE TRAINING AND DEVELOPMENT - Coggle Diagram
EMPLOYEE TRAINING AND DEVELOPMENT
Training is a program that helps employees learn specific knowledge or skills to improve performance in their current roles
Development is more expansive and focuses on employee growth and future performance, rather than an immediate job role.
Development refers to
Assessment (of personality and abilities)
Interpersonal r/s that help employees perform effectively in their current or future job and co.
Identify business impact
Design and develop your training to meet the
company’s overall goals
Keeping business goals in focus ensures training and
development makes a measurable impact
Analyze skill gaps
: How can you help learners understand why they need to change their behaviors?
: What do
your learners need to be able to do the job?
: What must your learners know
to perform their jobs well?
Layer training methods
A layered approach makes sure your program targets the essential employee, customer, and business needs while training the right people at the right time
in the right way.
Evaluate effectiveness and sustain gains
Employees’ needs for training and support don’t end when they get back to work.
: trainees receive info provided by others
: trainees are actively involved in trying out skills
: trainees share ideas and experiences, build group identities, learn about interpersonal r/s and the group
Lectures, workbooks, videos, podcasts, websites
On-the-job training, simulations, role-plays, computer games
Group discussions, experiential programmes, team training
Conveying facts or comparing alternatives
Teaching specific skills; showing how skills are related to job or how to handle interpersonal issues
Establishing teams or work group managing performance of teams or work groups