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IMPACT OF TECHNOLOGY ON LOGISTICS/COURIER SERVICES (Agyabeng-Mensah et al.…
IMPACT OF TECHNOLOGY ON LOGISTICS/COURIER SERVICES
Oláh et al. (2017)
PERFORMANCE
ORGANIZATION INTEGRATION AND IT INTEGRATION
INTERNAL AND SUPPLY INTEGRATION
RESPONSIVENESS
Asif & Phillip (2018)
VALUE CREATED
CREDIT MANAGEMENT
SMART CONTRACTS
TRUST, PRIVACY AND TRANSPARENCY
Kosenko et al. (2019)
STOCK MANAGEMENT
PRICE OF GOODS
DEMAND FOR GOODS FORCASTING
Gulc (2017)
CUSTOMER SATISFACTION/SERVICE QUALITY
TIMLINESS
ACCURACY
QUALITY OF PERSONELL
Karia (2018)
KNOWLEDGE RESOURCES/TECHNOLOGICAL RESOURCES
COMPETITIVENESS
REDUCED COST
IMPROVED SERVICES
García-Sánchez et al. (2018)
INNOVATIVENESS
IMPROVED COMPETITIVE POSITION
ADAPTATION TO ENVIRONMENTAL CHANGE
Lin & Ho (2008)
SUPPLY CHAIN MANAGEMENT
TRANSPORTATION TECHNOLOGY
WAREHOUSE MANAGEMENT
ORGANIZATIONAL, ENVIRONMENTAL AND TECHNOLOGICAL FACTOR
Gutelius & Theodre (2019)
ADAPTATION OF THE CHANGING TECHNOLOGICAL ENVIRONMENT
Zawawi et al. (2017)
INNOVATIVE CAPABILITY OF THE LSP
IMPROVED FIRM PERFORMANCE
SERVICE QUALITY IMPROVEMENT
RESPONSIVENESS
CUSTOMER FEEDBACK
ADMINISTRATIVE INNOVATION
KNOWLEDGE ABILITY IMPROVEMENT
Agyabeng-Mensah et al. (2019)
ORANIZATIONAL PERFORMANCE
SUPPLY CHAIN INTEGRATION
CUSTOMER SATISFACTION
IMPROVED GROWTH, AND PROFITABILITY
VALUE ADDED
LOGISTICS PERFORMANCE
INNOVATION
Castelin et al. (2020)
MODAL SHIFT OF TECHNOLOGY TO RAILWAY
RELLIABILITY
SPEED
ENVIRONMENTAL FRIENDLINESS