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New & ugly (Send an e-mail (Client replied (Interested in our service,…
New & ugly
Send an e-mail
Client didn´t reply
Resend follow up email after one week
Client replied
Interested in our service
Send request from analysis tool
Sum up his order, decide
We can't / don't want to do it
Send an email of apology
Tell we cannot take his project
Explain the reason why
Recommend different solution/company
Thank him for his time
We can & want to do it
Skype meeting (30 minutes)
Create proposal
Send proposal
2 more items...
Content
3 more items...
Not interested
Thank for his time & offer him a discount for future cooperation
Cooperation
Send e-mail
Replied
Interested
Agree on conditions
How do we work
When do we work
How many guaranteed hours do we offer
How do we communicate
Disclaimers
We will never reach the client directly
How much do we charge
When all is agreed
Sign the contract
Start working
Not interested
Thank them for the time and tell them they can reach back if they change opinion in the future
Did not reply
Resend follow-up email after one week