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G3-TP1 (Concentration(HHI) (Market Share
Skype 44%
Microsoft Teams 21%
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G3-TP1
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Five forces
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Competitive rivalry
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Threat of substitution
Because industry entry barriers are low, the substitutability is high.
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Industry entry barriers is low,competitive rivalry is high.
Profitability
Zoom's meeting plans
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Enterprise 19.99/month
Includes 1,000 participants
unlimited cloud storage
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PESTEL analyze of zoom
Technological
Internet, video/audio encoding, AI, IOT, smart home
Legal
information security, right to privacy, accuracy, property, accessibility, cyber-crime convention
Environmental
impact of COVID-19, international division of labor, tendency, the growth of the multinational corporation
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Economic
cooperation, industry chain, external environment
Social
popularity of smartphone and laptop, transformation of working mode, organizational change
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Pivotal Force
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Improvements
Privacy and Security
provide a better, secured video conference environment for numerous users
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