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Expectations and Quality (Expectations (Tomatoes (The tomatoes have a good…
Expectations and Quality
Expectations
Expectation of value for money, affordability, and a value-based trade-off between time, effort and cost aspects. We can afford to buy this software and we expect a return on investment.
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Quality
measured
Software
We will measure the attributes of the software, e.g. its reliability in terms of mean time between failures (MBTF), and release when they reach a specified level e.g. MTBF of 12 hours.
Tomatoes
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have a good taste and color,
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is fitness for use
Software
We will ask the users whether they can carry out their tasks; if they are satisfied that they can we will release the software.
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Software
We will use a recognized software development process. We will only release the software if there are fewer than five outstanding high-priority defects once the planned tests are complete.
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based on good manufacturing processes, and meeting defined requirements. It is measured by testing, inspection, and analysis of faults and failures
Transcendent feelings
Software
We like this software! It is fun and it's the latest thing! So what if it has a few problems? We want to use it anyway...
We really enjoy working with this software team. So, there were a few problems - they sorted them out really quickly - we trust them.
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Transcendent feelings is about the feelings of an individual or group of individuals towards a product or a supplier.