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CHAPTER 7 MANAGMENT AND LEADERSHIP (THE FOUR FUNCTION OF MANAGMENT…
CHAPTER 7 MANAGMENT AND LEADERSHIP
THE FOUR FUNCTION OF MANAGMENT
LEADING
guiding and motivating employees
givenassigment
explaning routines
clarifying policies
CONTROLLING
measure result
monitoring perfomances
rewarding outstandars perfomances
take corrective action if needed
PLANNING
Set organization goals
develop strategies
determing resources needed
setting precise standarts
ORGANIZING
allocating resources
assining task
estabilsh procedures
PLANNING AND DECISION MAKING
SWAT ANALYSIS
Strengths
Weakness
Opportunities
Threats
planning
strategic
tactical
operational
contigency
decision making
the six "D"
define the situation
describe and collect needed information
develop alternatives
decide wich alternative is the best
do what is indicate
determine wheter the desicion was good one and follow up
PROBLEM SOLVING
brainstorming
PMI (plusses, minuses, implication)
ORGANIZING
MIDDLE MANAGERS
General manager
division manager
branch manager
plan manager
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SUPERVISORY MANAGERS
managers who are directly responsibles of supervising workers and evaluating daily perfomance
TOP MANAGER
CEO
COO
CFO
CIO
CKO
TASK AND SKILL AT DIFFERENT LEVEL OF MANAGMENT
HUMAN RELATION
skill that involve communication and motivation
CONCEPTUAL
skill that involves to picture organization as a whole
TECHNICAL
skills that involves the ability to perfom task in a specific disciplime or department
LEADING: PROVIDING CONTINUOUS VISION AND VALUES
participative (democratic) leadership
free-rein leadership
autocratic leadership
CONTROLLING:MAKE SURE THAT IT WORKS
5 STEP
establish clear perfomance
monitoring and recording actual perfomance or result
comparing result against plans and standarts
communicating result and deviation to the appropiate employees
take corrective action whe needed and providing possitive feedback for work well done