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Our Products (Delivery Experience Management Design your brand's …
Our Products
Delivery Experience
Management
Design your brand's
post-purchase experience.
SUPPORT
Powerful tools, data and integrations that make
proactive post-purchase support possible.
Automated Email Notifications
Personalized Customer Emails
SMS Notifications
Support Team Dashboard
Integrations with Customer Support
& Engagement platforms.
ENGAGE
Branded post-purchase
moments of engagement.
Branded Tracking Experiences
Cross-selling and Up-selling opportunities
Customizable Tracking Widget
UNDERSTAND
Understand, at a glance, what's
going on with your shipments in-transit.
Real-time cross-carrier shipment tracking
Intuitive shipment grouping
Actionable delivery error predictions
IMPROVE
Robust feedback to drive
continuous improvements.
Actionable Delivery Scores
User Engagement Metrics
Customer Satisfaction Ratings
Parcel Audit
& Refunds
Efficiency and effortless
savings on your shipping
RECOVER
Effortlessly recover every
eligible shipping refund.
Intelligent, automated parcel audit to catch Late Deliveries, Lost Packages and Billing errors
Incorrect Surcharge Claims
Claims submission and Refund Recovery
Expert Claim Redressal Team
GATHER
Intelligence and Insights gathered
to drive informed shipping decisions.
Granular Multi-Carrier Delivery Performance Metrics
Shipping Spend Comparisons
Geographic Reports