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Neighbourhood Help/Volunteering web app (Personas (Karen (Goals? (Wants to…
Neighbourhood Help/Volunteering web app
Location-based
Google Maps
Filter
Could also maybe merge with resource sharing app
Sharing/Trading of needed supplies
If you have too much of something, share it
Post if you need something
Ranked list of needs by urgency
Leader board for most frequent donors
How it works
2 options
Volunteer to help
Apply filters
Location
Needed supplies
Budget
People would have to be willing to go on the web app to help
Someone who needs supplies
Publish a post
Specify supplies
Groceries
Basic medicine (Tylenol. etc)
Limit of 4-5 items
Limited to 2 posts a day
Wait for a response
Problem?
People might not be able to go somewhere to get supplies or have friends/family that can do it for them. At the same time, someone else might be going to that place to get their supplies.
Solution
We are facilitating that communication in order for everyone to be able to have supplies during these difficult times.
Personas
Karen
Needs?
Looking for a convenient simple way to help out her neighborhood exactly as much as she wants.
Who is she?
A mom who panicked at the outset of the corona outbreak and bought more supplies than she needed and has a use for.
Goals?
Wants to help a little but wants it to be as convenient as possible, as easy as walking over two doors down.
Vanity. Wants to be known as the savior of her neighborhood on the leader board.
John
Needs?
He needs a way to connect with local people that are in need of help so he can provide assistance.
Who is he?
John is a middle-aged, healthy individual that has a history of volunteering and helping out his community. He is already well known by his neighbours as someone who is always willing to help.
Goals?
He is looking to do his part in flattening the curve by helping those who need it most.
Bob
Who is he?
Bob is an elderly man who is unable to go out because of his weak immune system. He also has weak lungs, so it is very dangerous for him to go out.
His daughter helps him sometimes, but she lives far away and can't come to his house as often as she would like.
Goals?
Not worry if he'll have his medication or basic grocery supplies
Being able to be more independent and figure out solutions on his own in case of an emergency.
Needs?
An easy-to-use, simple app that allows him to ask for help if he misses a few essential items.
Target users
People that can't leave their house.
People who are passionate about volunteering.
People who have stocked up on too many items in the beginning of the quarantine.
User stories
As an elderly person, I want an app that is intuitive and easy to use, so I can easily request items.
As a volunteer, I want to see request that are around my area, so I can only see the ones from people that I am able to help.
As someone who has stocked up, I want an app that would allow me to help others, so I can donate the items that I don't need as much.
Competitors
myCoronaHelper.com
Website is too simple (just a simple form).
We want to add more features.
We want to make it more intuitive.