Please enable JavaScript.
Coggle requires JavaScript to display documents.
Long term success text Picture1 (who :silhouettes: (Financers (Banks,…
Long term success
text
what
what
competition
Recognizing the importance of quality
Defining relationship marketing
critical service interaction
where
Link Title
Relationship marketing
Customers Value
Marketing
customer satisfaction
who :silhouettes:
suppliers
Customers
stakeholders
Employees
Financers
Banks
investors
shareholders
measurement of choices .balance sheet : accurals
how
employee involvement
Improving involvement
changing environmement
product cycle
economic cycle
business cycle
customer trust
