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Introduction to management (management skills (conceptual skills (ability…
Introduction to management
refers to the attainment of organisational goals in an effective and efficient manner through PLANNING,ORGANISING,LEADING and CONTROLLING of organisational resources
FOUR FUNCTIONS:
controlling
monitor employees activities, keep them on track and make corrections when needed
Leading
uses influence to motivate employee
organising
assign tasks and allocate resources
planning
set goals and how to get there
management skills
conceptual skills
ability to see organisation as a whole and the relationship among its part
Eg : thinking / planning sills
Human skills
ability to work with and through other people and to work effectively as a group member
Eg : ability to motivate and communicate
technical skills
ability to apply specialized knowledge or expertise
Eg : specific methods to perform certain jobs
Levels of management
Middle-level managers
Eg: Department Manager, Business Unit head
Conceptual skills is more important here
First-line managers
Eg: Supervisor,Line Manger
Technical skills is most important here
Top-level managers
Eg CEO, President
Organisation Performance
Effectiveness is the degree to which an organisation achieves a stated goal
Efficiency refers to the amount of resources used to achieve an organisational goals