2-DAY ONLINE
CONDITIONS FOR SUCCESS

MINDSETS

Participants

TBC Team

CULTURE

Participants

TBC Team

BEHAVIOURS

Participants

TBC Team

SYSTEMS

Participants

TBC Team

arrange life to fit course

quiet office no interruptions

technology off

I want to know what to expect and how to navigate this system

how is this helping me right now amidst COVID-19?

empathy move of facilitators understand concerns of participants

understand the current conditions due to COVID-19

secretary as gate keeper no longer in play

Conditions have changed the rules

my team is completely disrupted

my time and space to be strategic is deminshed

making distinctions relevant to current situation

capturing and sharing relevant case studies

this needs to be engaging & fun

need to make and manage requests

a willingness change the order of the content

need to communicate pace and what it is earlier

building touch points earlier like TYPNOL

a willingness to re-evaluate our participant preparation journey before the course

Need more care and support to get to the virtual environment

reconsidering what profitability means right now

flexibility

less passive, requires more focused engagement

hard to feel collective energy

hard for facilitator to feel the room

might be harder to be funny

adjustments in expectations re participant responses

Mal needs to make adjustment in how her reads the room and their response

using Zoom tools to gauge participant feedback throughout

need to go through materials ahead of tiime

no release of Zoom link until NDA is filled out and returned

sign and return docs ahead of time

need to let people know what they are doing

do not disturb signs outside of doors if working from school offices

Lana checking during the course that people are aligning behaviour according to guildelines - kick off course and discuss why later

make sure participation guidelines and behaviours are understood prior to course starting - COMMS for course pre-requisites

understanding what social learning in the virtual environment will require of me

need to make sure I have supplies in place - food, snacks, drinks

Comms - set up food, drink, space needs ahead of time - only 30 minutes for lunch

need to have my social and physical needs catered for so I can be fully present for course

manage time accurately so they are on time for every session

making social norms re being on time visible

keep engaging with participants who are actively responding in chat rooms

need the expectations clearly articulated and understood so I know what's being asked of me

talking with people who share my reality

put people with role peers in breakout rooms

need to be in groups with people more at my level

I need time to talk to people about what I'm learning

need a team of 3 on call

team needs to practice

collaborating across the LBT to get the support we need

patience - hard to learn new tech and it takes time

give people some grace - not going to get it perfect first time

feedback for collective learning - what worked, what to tweak

manage polarity btwn MAINTAINING STANDARDS and ALLOW FOR LEARNING

not holding on too tight - let things manifest

TRUST self and team members

ok to make mistakes as long as we're learning

understanding

giving people clear options to choose in and tell them upfront so they can choose responsibly

How might we design an online alternative to the 2-day that is as effective as the live course so that more schools have the opportunity to transform student achievement in a way that is sustainable for everyone?

CLEARLY SET EXPECTATIONS ABOUT VIRTUAL LEARNING

FOR COURSE TO BE AS EFFECTIVE AS FACE-TO-FACE VERSION

RELEVANT TO CURRENT CONDITIONS

FLEXIBLE, ADAPTIVE & AWARE OF CURRENT CONDITIONS

CLEARLY ARTICULATED SET OF INSTRUCTIONS & EXPECTATIONS ON HOW TO PREPARE

ACCESS TO & ENGAGEMENT WITH PROFESSIONAL PEERS

COURSE THAT IS EFFECTIVE, CLEAR, RELEVANT

SIMPLE, CLEAR INSTRUCTIONS & ACCESS TO PEOPLE WHO LIVE MY CHALLENGE

NEW TEAM WITH ADDED TASKS NEEDS UPDATED ZOOM FACILITATION MANUAL & TIME TO PRACTICE

TYPNOL STYLE LEAD UP COMMS TO HELP PREP PARTICIPANTS

boundaries

protective, holding structure that enables me to be present

walking the talk - being the content

give people permission to acknowledge just how difficult it really is & to let it go to try another way

tell the truth about how it really is re standards & expectations we are being held to that no longer serve

TBC gets my world

transparently own this is first time & want feedback

what are we testing for and how would we design polling questions to get the feedback we need re online model?

neuroscience of cognitive overload AND trauma research

Not another Zoom meeting - engaging, interactive, learning by doing, we've got this online social learning thing down

Join our tribe - we need to be the greatest Zoom experience you've had this month

pepper in physical exercise across the day that's fun and get's people moving their bodies - walks listening pod cast, breaks in the sun working on a worksheet

SOMATIC ACTIVITY INSIDE OF COURSE DESIGN

all comms about what they need to do, where they need to go in one simple list

comms sent early enough that they have time to get ready, but not too early that they lose it

clear timeline about what get's done when

technology equipment requirements clearly understood with prep time to get everything set up in advance

I need to know ahead of time how to use technology

to not have technology get in the way of their learning

having the technologist in place that can explain everything on the call in a calm and reassuring way

coordination between technologist and presenter

daily meeting to explain and practice content using Zoom

system for practice with technology with presenter

reconcile financials

need to know about free TYPNL for participating - need to know how to access their benefits in a way that's static free

system for registration/enrolment into TYPNL automatically

how to catalogue Zoom course material - scripts, slides, data captured

Clarifying roles for facilitation lead in the course

capturing case studies in COVID-19 conditions in advance via recorded Zoom interview - schedule and embed into course design

system for gleaning participant feedback before during and after

need to have voices heard

need lunch plans in place

PRACTICING TRUST, PATIENCE, COLLABORATION, LEARNING
"Ok to make mistakes as long as we are learning"

A TRIBE THAT OFFERS SAFETY, CLEAR BOUNDARIES, ENGAGEMENT

TECHNOLOGY NOT GETTING IN THE WAY OF LEARNING

REGISTRATION INTEGRATION & FINANCES

CASE STUDIES

FEEDBACK VIA POLLING

PROJECT PLAN INCLUDING TIMELINES, FILE STORAGE & COMMS

PRESENTER/TECHNOLOGIST DAILY MEETING/PRACTICE