a set of rules that establishes a standard of performances that everyone has to comply with

essential for a organisation to achieve its objectives

assists the supervisor in establishing the required standard of discipline

assists the individual in growing towards a higher level of competency

projects a level of stability and competency towards the general public

encourage improvement and responsibility in an employee

develop the employee into a more productive and effective worker

to improve an attitude of employees to conform to an established regulation

to protect a positive and professional image of the company

creates a feeling of security for the employee

provides an orderly and formal procedure whereby employees can air complaints

provides the opportunity for management to receive the problems that exist within the workforce and enable a proactive response

if promoted correctly it may minimise rumours and general dissatisfaction

help parties resolve their grievances and thereby create a happy work place

increases productivity and stability within the workforce

create a system whereby unhappiness and dissatisfaction can be detected and negotiated