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Leader (When (Information exchange (Leads to action), Strategic problems…
Leader
When
Strategic problems solved
Decisions made
Information exchange
Leads to action
During times of change
Who
Senior managers
Supervisors
Others
Holding formal positions of influence
Demonstrating informal influence
Controlling resources
Defining the roles of a group
Leadership
Transactional
Based on exchange process
Accomplishment of specified goals is rewarded
Transformational
More effective
Innovative and creative approaches are encouraged
Using intellectual stimulation
Consideration of different viewpoints
Inspiring collective action
Promoting group creativity