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Step up a gear (Train the Trainer (BD (?), Ops (Jamie/ Kevin ?), CST…
Step up a gear
Train the Trainer
Who within each department
BD
?
Ops
Jamie/ Kevin ?
CST
Andrea/Sophie/Paul ?
H&S
Simon Lamar
Sales
Rich/Nicki
Subbing
Roy/Rich
Marketing
Gemma/Beth ?
Accounts
?
Contract
Steph ?
Checklist per department
Sales
subbing
H&S
Marketing
CST
Accounts
Ops
Contract
BD
Documents to produce
Power point Presentation
Flow Chart
Sign off Sheet
4 week calendar
Department check list
Train the trainer training sheet
Certificates
Hand out like NX one with all details
4 Week Calander
Week 1 - Minibus - Signoff by end of week
5 Gears - Rep days of week - (feeds into processes for sign off)
Basic Induction
Health and safety - Site walkround
Meet team - introductions to Managers
Sign on to system - Learn basics (How to User guides)
System training - Week Debrief - Sign off - Presentation of Minibus Certificate
Week 2 - Standard - Signoff end of week
Week 3 - Executive - Signoff end of week
Week 4 - VIP - Final Signoff
Branding concept
Step up a gear
Gears within each week 5 gears to get through to complete section
4 stages
1) Mini 2) Standard 3) Executive 4) VIp
Values Livery
Which values are we using as livery?
Minibus - Vision
Standard - Excellence
Executive - Safety
VIP - Customers
Welcome to The Kings Ferry become part of VIP team