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advantages and disadvantages (internet banking (Disadvantages (can be…
advantages and disadvantages
internet banking
Advantages
accessibility
time flexibility
can be used on any device
Disadvantages
can be hacked
may be complicated
can be confusing to some users
must have a WiFi connection
telephone banking
Advantages
can be done anywhere
able to express concern more easily to a call representative
low chance of mistake (done by a professional)
Disadvantages
representatives may not always be available
not time flexible
only done through cellphone
may be costly due to phone credit charges