Passengers with Special Needs (VIP's (Meet and assist, wear orange…
Passengers with Special Needs
what kind of people do they help
wchr,etc visually impaire, hearing impaired, elderly, prm
how can you apply for the service
what? what kind of organisation?
what do they do for you per type of problem passenger has
Handlers or Axxicom or Aviapartner or KLM
What is procedure?
drop at agent's
stay until airplane has departed
wear papers around their neck
destination: picked up by agent at airplane . Check papers of person picking up
transfer? then special lounge. Junior Jet Lounge, where and how does work
Meet and assist
wear orange ties
how do you request?
who can request
religious meals: kosher, muslim and hindu
diets: lactose free, gluten free, vegetartian, vegan, low salt, etc