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G3_Zoom_TP0 (Business Model (Value Proposition-Simplified video…
G3_Zoom_TP0
Business Model
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Customer Relationships-Net Promoter Score(NPS), Customer feedback system
Key Resources-Human Resources, Freemium Model
Channels-Advertisement (Highway Billboard, Product placement, Target audience, SEO)
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Key Partners-Microsoft, Dropbox, Altia Systems, OpenSignal
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Cost Structure-Ad expense, Operating cost, Salary and wages
About
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Advantages
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it allows up to 1,000 video participants & 10,000 viewers
it helps businesses and organizations bring their teams together in a frictionless environment to get more done
it is easy-to-use, buy & scale, users can enjoy their services at the most affordable and straightforward pricing.
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cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
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Mission, Vision, Value
Mission
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Develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications forever.
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Value
We care for our company, customers, community, teammates, and ourselves
Development History
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2013
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Established partnerships with multiple hardware and software vendors such as Logitech, Vaddio, and InFocus
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2015
Participants reached 40 million individuals, with 65,000 organizations subscribed
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2020
Usage of Zoom increased sharply,
rising 67% from the start of the year to mid-March.
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Users
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rates of users who pay for their service up to 50%, which grown rate is about 74%
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