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How and why does conflict occur? (What Are Common Causes Of Conflict?…
How and why does conflict occur?
How Does Conflict Develop?
Left unchecked
Breaks trust
Lack of communication
What Are The Different Types Of Conflict?
Behavioral conflict: act/decision of a person giving rise to a dispute
Situational conflict: groups involved have different opinions due to events beyond their control
What Are Common Causes Of Conflict?
Strong disagreement on an idea/activity/outcome
Misuse of power (unequal treatment)
Feel that well-being is at stake because of someone else's actions
Misunderstandings/miscommunication/differing beliefs
Difference in amount of care/attention payed
In What Ways Can Conflict Be Productive?
Reveal people's true attitudes/feelings (understands POV of others better)
Improves the relationship between two people or groups
Prevent "group think" (lead to better decision making in group-work)
How Can Conflict Affect Work And Relationships?
Communication (usually) stops
Cooperation/kindness disappear
Ruins trust
Conflict can spread to others
Makes learning/working hard (co-workers often stressed and distracted, can’t work properly)
How Can We Avoid Unnecessary Conflict?
See things from other people's POV, understand others’ reasoning before reacting
Treat people the way you would like to be treated
Present ideas as suggestions rather than the only correct idea
Pause/think before replying unpleasant comments
Stay away from cranky people