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Chapter 9 - Information and Communications Technology and Data Protection
Chapter 9 - Information and Communications Technology and Data Protection
The Internet
Advantages: Fast communication, reduce costs, improved decision making, advertising
Disadvantages: Hacking, cost, fake news, online customer reviews
Email
Advantages: Fast decision making, lower cost, accessibility, record
Disadvantages: Viruses, incorrect address, phishing, spam
Electronic Data Interchange
Advantages: Savings, fewer errors, speed, stock control
Disadvantages: Cost, suitability, compatibility, industrial relations
Cloud computing
Advantages: Inexpensive, global access, software updates, data security
Disadvantages: Outages, security, cost, lock-in
Social Media
Advantages: Large audience, low cost, customer information, consumer loyalty
Disadvantages: brand awareness, negative feedback, hacking, time-intensive
Video conferencing
Advantages: cost savings, speed,regular meetings, real time
Disadvantages: cost, technical problems, time zones, personal interaction
ICT For Business
Advantages: Faster communication, better teamwork, cost savings, staff morale, improved quality
Disadvantages: Security issues, system breakdown, cost, industrial relations, personal touch
Computer Software Applications
Word processing
Spreadsheet
Database
Presentation package
Desktop Publishing (DTP)
Terms in GDPR
Data Subject
Personal Data
Data Controller
Data Processor
Data Protection Commission (DPC)
Rights of Data Subjects
Right of access
Copy of data
Correction of data
Erasure of data
Complain to the Data Protection Commission
Responsibilities of Data Controllers
Data collection
Provide copies
Keep data secure
Report data breaches
Appoint data protection officers (DPOs)
Functions of the DPC
Monitors and enforces GDPR
Promotes public awareness of GDPR
Prohibits data transfer
Imposes fines
Data audits