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We got you, Covid!! (Business and Operations Management (3b. Case and …
We got you, Covid!!
Business and Operations Management
3b. Case and
Task Management
Trello
Sheets
Stormboard?
Zoho
Salesforce
3a. Workflow
Zoho
GSuite (Sheets) - Copy
SmartSheet
Salesforce
3c. Forms (Digitization and eSignatures)
eSignLive
Docusign
ZohoSign
MS Word?
3d. CPQ Automation
Communication
1b. Telephony (Redirect)
1c. Group calling and video calling
1a. Call Center offloading (Call deflection)
Web-to-case
Email-to-case
Remote Working
2a. Remote Desktop