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NIDEC-GA GLOBAL GOVERNANCE STANDARD IT PROCESSES (Audit & Compliance…
NIDEC-GA GLOBAL GOVERNANCE
STANDARD IT PROCESSES
Audit &
Compliance
ISO
9K, 14K,45K Support Audits
IT Guideline ISO
JSOX
ITGC Controls
IT Action Plan & Control
JSOX Gdrive
Audit
IT
Main
Documents
SOP 036520 - IT Function Management and Segregation of Duties
SOP 000620 - IT Change Management
SOP 035739 - Information Security Policy
TRM 000125 - IT Strategy & IT Management Manual
LGPD & GDPR
Data Privacy
LGPD Assessment 2020
IT Standard & Global
PROCESSES
aka Survival
Guide
IT
Problem, Incident & Availability
Process
-
Guideline Problem Process
RCA Template
IT Problems with RCA Consolidated
IT
PMO & Projec
t Management Process
Guideline Project Process
Guideline Fusion Workflow end-users
Gdrive Routine Project Documents
IT
Change, Release & Transition
Process
Guideline End-to-End Process
Guideline ITSM TOP Tool Change Request
CAB & Changes consolidated Control
-
Checklist Transition do Production
Best Practices
& Frameworks:
[
WCM
Method Guideline]
TOOLS
Knowledge
Base Processes
Project
Management Repository
→
Google Shared Drives
and Fusion Workflow
IT Services Support
& Processes and
New DRP KB Tool →
[TOP ITSM
Too](
http://support.embraco.com/)l
IT SOP Procedures & Policies → SAP DMS
Know the most important commands on the DMS - SAP:
To create a new document: CV01N
To search for documents: CV04N
To approve documents: SBWP
To review documents: CV01N
Access SAP > Trasaction
SBWP
> Clicar em Caixa de Entrada >
Google
Shared Drive - Officials:
Information Technology CAB - Changes & Release
IT
KPIs and Performance
Management :
QLIK IT Analytics Dashboards
:
IT Service Support
IT Processes & I&O Goals
IT Capex
IT Opex
IT
Committes
& Forums
IT Global Monthly meeting
IT KPIs Ledarship Monthly Results
CAB & Release 2xWeekly Meeting
IT PMO Prioritization Weekly Forum
IT APPS Kanban Daily Meeting
IT I&O Weekly Sprint Meeting
IT
Strategy
& Team organization
IT Strategic Path 2023 Plan
IT Team Cognitive Learning Styles (
WCM)
IT
Access Management
GRC SAP Access Management with IDM
GRC Non SAP Access Management
IT
Contracts
and Invoices
IT Contracts
centralized Contro
l