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Facilitating Online Group 3 (Learning (Visual (Needs image to explain…
Facilitating Online
Group 3
Engaging
Conflict management
NVC model
Responding to a ‘no’
Guess the other person’s feelings.
Describe the situation.
Guess the reason for that feeling, together with the
unmet need; then let the person verify whether you
have correctly understood.
Clarify the unmet need.
Stating a request clearly
Identify your feeling
Explain the reason for your feeling in terms of your
needs
Describe your observation
State your request.
Learning
Visual
Needs image to explain concept
prefer graphic over text
Process info using charts & graphs
Auditory
Learns best when spoken to
Lectures & discussions
Processes info by talking through things
Text
Enjoys reading and writing assignments
Processes info by writing notes
Prefers written words
Kinesthetic
Learns by experience
Processes information by recreating & practicing
Learns by tactile processes
Techniology
Communicating
Netiquette
Terms of engagement
Diversity
We are all different
Everyone need to respect and be respected
The greater the diversity of the group, the greater its strength