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ARTIFICIAL INTELLIGENCE + ROBOTS #2 (Other AI Benefits/Applications…
ARTIFICIAL INTELLIGENCE + ROBOTS #2
Watson: Towards AI Mastery?
In 2014 IBM created its Watson Group as a new $1bn business unit "dedicated to the development + commercialisation of cloud-delivered cognitive innovations"
Watson uses the human learning process of observing, interpreting + analysing in order to "achieve mastery" + "develop expertise"
Applications include virtual agents [e.g RBS and Staples], plus many forms of smart data analysis
AI Customer Service [IBM Blog]
Watson can deliver a "level of responsiveness that isn't humanly possible"
Only has to be trained once
Always on; Reliable; Can be personalised
Millennials prefer self-service that doesn't involve a human being or phone call [supposedly]
Other AI Benefits/Applications
Resource saving via improved logistics
Removal of language barriers
Improved medical diagnosis
Facial payment systems, production quality control systems + tracking systems that utilise AI/ML vision recognition
Facilitation of other DX e.g synthetic biology
Reduction of error: increased chance of reaching higher accuracy
24/7 Availability: machines don't require frequent breaks, can be programmed to work for long hours etc
Robots
The word 'robot' was coined by Karel Capek for his 1921 play R.U.R + was based on the Czech word for forced labour
Today, a 'robot' is an automated mechanism for performing sophisticated physical tasks
"A machine capable of carrying out a complex series of actions automatically, especially one programmable by a computer"
Unimate, the first industrial robot, was installed on a General Motors production line in 1959
Increasingly, robots are embodied in AI systems
Our Growing Mechanical Labourforce
Most industrial robots are $50-$100,000 multi-axis articulated arms that are used for welding, cutting, injection molding, materials handing, parts-assembly, painting, meat processing + packing
According to the IFR in Nov 19, 422,271 industrial robots shipped globally in 2018. Over 583,000 are expected to be sold in 2022
The biggest markets [74% of total sales] are China, Japan, South Korea, the US + Germany
Robots + AI in China
Knight [2017] reports how, in the face of labour costs rising at 12% a year, China is rapidly embracing AI, robots + "dark factories"
China has a 5-year plan aiming to overtake the US, Japan and Germany in terms of its "manufacturing sophistication" by 2049
Already China installs 25% of industrial robots
China's future leadership in robots + AI may transform manufacturing + services globally
Flippy the Robot at CaliBurger
A robot working in the kitchen at CaliBurger that flips burgers automatically
$60,000 to purchase and $12,000 per year running costs
Assume 5 year life, so costs $24,000 a year [about £17,000]
Works approx 70hrs a week, 50 weeks a year
So £17,000 for 3,500 hours = £4.85/h
UK minimum wage is £8.72/£8.20/£6.45 etc
Plus, employers pay NI, sick pay, holiday pay etc