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State High FoodNet (Client Problem (User Experience (App must have…
State High FoodNet
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User Problem
Proto-persona
Amy
Junior student: has limited time at lunch due to extra-curricular commitments. Tends to spend too long in tuck shop queue and is frequently late to team meetings. Amy is a vegetarian and is often disappointed when tuck shop runs out of salad rolls.
Gus
Senior student: Buys lunch for his mates from the tuck shop occasionally. Would like to be able to look at his wallet balance before paying for his friends. Gus has a peanut allergy.
Mr T
Teacher: doesn't mind tuck shop queue but gets bored eating same lunch all the time. Likes to browse through what's on offer but has difficulty coming to a decision.
Impacts
Social
Must be able to reduce tuck shop queue. This will ensure much less time spent waiting to order and receive tuck shop items.
Personal
Users must be informed of potentially allergic products in menu items. This will reassure users that there is not risk of a potentially serious allergic reaction.
Users must be assured that their payment details are encrypted when ordering online. Failure to do otherwise can result in legal trouble and affect the reputation of the tuck shop business and also the school, which could mean that tuck shop's customer base will reduce, thereby compromising profit.
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Developer Problem
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Coding Environment
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Random orders will include a main meal, drink, and a snack/dessert
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User Interface
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Home Screen
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Buttons that link "menu", "order" and "order history" screens
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