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How to win friends and influence people (How to win other people to your…
How to win friends and influence people
How to handle people
Give honest and sincere appreciation
Arouse in the other person an eager want
Don't criticize, condemn or complain
How to make people like you
Become genuinely interested in other people
Smile
Use their name
Be a good listener, encourage them to talk about themselves
Talk in terms of the other person's interests
Make the other person feel important, and do it sincerely
How to win other people to your way of thinking
The only way to get the best of an argument is to avoid it
Show respect for the other person's opinions, never say you're wrong
If you're wrong, admit it quickly and emphatically
Begin in a friendly way
Get the other person saying "yes, yes" immediately
Let the other person do a great deal of the talking
Let the other person feel that the idea is his or hers
Try honestly to see things from the other person's POV
Be sympathetic with the other person's ideas and desires