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Chapter 6 : Computer Technology in Management (Computer technology in…
Chapter 6 :
Computer Technology in Management
Working with human, financial and physical resources to achieve organizational objectives by performing the planning, organizing, leading and controlling functions.
Benefit?
:check: Do more with less.
:check: Allows staff and companies to be more self-sufficient.
:check: Dominant operations to remain in-house and less dependent on outside parties.
:check: Possible to hire fewer staff (save cost).
:check: Save on cost of file storage and postage costs (email).
Management:question:
:red_flag: Is the act of
planning, organizing, leading,
and
controlling
activities in an organization in order to achieve organizational goals.
:red_flag: Backbone of successful organizations.
Computer technology in Management
7. Tracking activities
Information is organized in a very accessible and efficient manner.
Tracking employee activities, inventory or billing time on the computer/network.
8. Cloud computing
Refer to Cloud-based applications which accessible on smartphones and tablets.
Can access work files from anywhere and no need hardware that may take up space (save cost).
9. Remote desktop solution
Remote view, control and access of computer.
Eg. Team Viewer.
10. Data Mining
Refer to data analytics software which look for trends and spot opportunities.
Mine data for patterns in decision
making.
Visualization software and real time monitoring capabilities.
11. Marketing automation software
Prioritize and execute marketing tasks
Automates marketing actions and assessing and adjusting
promotions activities
Eg. Emails, social media
12. Office automation systems
Automating workflow and
eliminating bottleneck.
13. Dashboards and scorecards
Track, measure and report progress and key performance index.
14. Research and development
Using Internet and software to develop and produce new products
and services.
Easy to access information when using online survey.
Computer technology in Management
15. Communication
Communicate and Meet visually with team
members and colleagues.
Eg. Video conferencing, document sharing repositories, Social media style collaboration software
16. Collaboration tools
For teams to work together on projects,
Can connect team members virtually from anywhere in the world.
Eg. Trello
17. Sales performance management software
Monitor sales performance and incentive compensation programs for salespeople.
Functions specific to inside, outbound and channel sales activities including territory and quota management, account segmentation and scoring, and deal and quote management.
19. Accounting and finance systems
Collect, store, and process
accounting and financial data.
18. Customer relationship management software
To keep track and improve organization-customer relationships.
20. Inventory management system
For monitoring and maintenance
of stocked products including company assets, finished products.
Computer technology
in management
6. Human resource (HR) management
Post jobs and search for potential employees.
Illustrate tasks for each employee.
Eg. Payroll and benefits processing such as manage salaries, benefits, pay slip, allowances.
5. Contact management systems
Managing business contacts
Help organizations keep contacts and retrieve them at any time.
4. Project management software
Plan, organize, and manage projects and resources for the project.
Help project managers and teams complete client requirements.
Easily visualize, compare, spot holes and adjust the resource availability.
Eg. Microsoft Project
3. Management information systems (MIS)
Help managers to execute important business decisions and actions
required in business growth and development.
Provides periodic, predetermined and ad-hoc reporting capabilities.
For managers to organize, evaluate and manage departments and activities.
Reports summarize the information to support decision making tasks.
Eg. Inventory control systems
2. Database management systems (DBMS)
Database is collection of data organized in tables and stored on a computer system.
Data can be create, read, update, delete (CRUD) as required.
Eg. MySQL, Microsoft SQL Server
1. Data management
Basic activity in organizations.
Computer technologies organize, manipulate and store large amount of data.
No need for physical files and cabinets.