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Variation/Time Availability (Care System (Leanrning (Current solution (2/3…
Variation/Time Availability
Patients
Relapsing Remitting MS
On/off symptoms
Impact time can vary from weeks to years
No specific attack time
Preparation is key
May develop to SP MS
Secondary Progressive MS
Extreme Cases
Steady depletion
Low levels of Independence
Develops from RR MS
Symptoms variate patient to patient
Care System
Leanrning
Current solution
2/3 day course
Exam at end
On the job learning
Weekly information readings
Spot exams throughout the year
Refresher courses
Availability
Skype
In person
Phone
App
Communication
Patient/Carer
24/7 Care
Emergency Button
Carer/Office
Reports
Poor Practice
Recommendations
Patient/Office
Difficulties
Pain Points