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mt.na.ge.problem_discussion.11.03.20 (funnel issues (people quit a lot due…
mt.na.ge.problem_discussion.11.03.20
onboarding
issues
what is group
social features
what can I do after signing up
don't have an introduction
don't understand what noon offers
solution
so far, only a phone call solves the issue for teachers
groups
creation
issue
not able to create
can't edit
don't know what to do after creation of group
the tab is different than the group
what is group should be visual rather than textual
sharing
issue
not able to share
solution
send sms to teacher with. link to share
landing/introduction
solution
have a professional video
how to do things in noon
what noon offers
ops support
problems
session
editing questions is not possible
groups
group name not editable
funnel issues
people just drop from the funnel. if things don't work
people quit a lot due to technical issues after their first session
technical issues
browser permissions
mic not connected
teacher signing up from student site/app
action suggestions
coach marks
tell them what to do
handhold them what to do after(like edit from here, do this, do that)
permanent FAQ section
hide irrelevant options at the start of the journey
show them at appropriate times
session
issues
how to start the session
how to get to the session