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Design Thinking Critique (DT is not the answer (Community development…
Design Thinking Critique
Design Thinking is B.S.
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DT
a method and a mindset that starts with an understanding of human needs and motivations to define, frame and solve problems
Design Thinking may offer up some of the problem-solving recipes from the designer cookbook, but novices still have to take the time to develop their capacity to get the same results as an expert.
Ideate
Ideation involves open-ended brainstorming as well as more critical periods of whittling down ideas into the best ones to move forward
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Define
Defining a problem requires critical discussions about what is the real problem to be solved, and how the problem should be framed
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Empathize
We need to be critical when deciding what user information is relevant, and which insights are useful and actionable.
is a starting point, a tool, a means to an end. It is not an end in itself
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Design Thinking gives people the tools to think creatively, work collaboratively, and imagine and prototype potential future states.
A great design process involves experience, insight, imagination, simplification and brilliant execution through tested iterations.
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IDEO's shopping cart
putting customers’ needs and wants ahead of the design process can help the group to create something to is better-fit people’s lives
using UX tools, like sticky notes, whiteboard, and markers to present the ideas more visually
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DT is not the answer
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By being intentional about process,frameworks, and mental models, all of a sudden you’re giving structure to how you think and how you can operate
Thinking like a designer can transform the way organizations develop products, services, processes, and strategy
Putting the end user at the forefront of the process, prototyping, and testing have changed the way some organizations operate
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DT is a way of operating, much different than what many organizations use to keep the machine churning
Community development
while design thinking stresses efficiency and scalability, community development places more emphasis on finding solutions that are specifically tailored to the community itself
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When not to use DT
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When people are seen as resources to be exploited not as idiosyncratic human beings with emotions and desires
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