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communication (Seven C' (Clear /easy to read & understand,…
communication
Importance
Improves the way you see yourself
improves the way others see you
help build relationships
teach important life skills
help succeed professionally
fundamental to success in collage
What is?
a process of understanding & Sharing meanings
Process of using massages to generate meaning
Components
People
Massage
Feedback
encoding
Decoding
Responsibilities
Prepared
Organised
Clear
Concise & Punctual
Ethical
egalitarian
Respectful
Trustworthy
forms of communications
Verbal
written
Adv
permanent record
expression can be controlled
personal feeling is removed
disadv
permanency can be a disadv
lacks the personal touch
misinterpreting of words
lack of feedback
oral communication
adv
feedback ensures understanding
use of body language
immediacy
courtesy
disadv
no written recoards
time-consuming
emotional involement
nonverbal
process of conveying a message without the use of words
body language
gestures
facial expressions
posture
movement
punctuality
dress and grooming
sign & symbols
Seven C'
Clear /easy to read & understand
Concise/ short
correct/ accurate & appropriate
courteous-polite
complete/ no questions remain
consistent
convincing- confident