Strategies to improve communication skills ( Keep stress in check (A lot…
Strategies to improve communication skills
Keep stress in check
A lot of your conversations at work or at home can be high stress. You need to learn how to stay calm, relax, and think on your feet. You need to consider every outcome of every word you say. If not, it might cause some regret later and elevate you stress levels ruining the whole strategy.
examples of these situations can include job interviews, high level meeting, a conversation with a hard client etc... in every scenario, the only way to leave that conversation with a positive result to to clam down, take a moment to think or you next steps, then use you confidence levels and nonverbal signals to push you thoughts through to the other side. Ask the other side to explain your points in their own words to eliminate any misunderstanding.
If you get stressed in a conversation, it is most likely the other person is also feeling the same stress, thus you need to clam down and allow the other side to do the same thing. When you feel that emotions are taking over the conversation, the best way to rapidly and reliably relieve stress is through the senses—sight, sound, touch, taste, smell—or movement. You can try to get out of the conversation for a short amount of time to allow both parties to process the events.
Agree to disagree and then give a little comprise to get the bigger picture. You stop the arguments, agree to disagree then give a little comprise to allow the other side to view it as a win, or as a fair deal.
expressing your thoughts, feelings, and wishes in an open and sincere way, even as standing up for your self and respecting others. This also means that you are not to force you opinions onto the other person
Learn how to get your ideas through without aggravating the other side. If you disagree, support your opinion with reasoning and if the other side still wants their idea to stand then let it go. If you get a little angry, make sure to count to 15 before saying a word. Accept compliments graciously, and take feedback with a grain of salt.
Empathetic assertion conveys sensitivity to the other person. You need to understand that the other part of the conversation is a human being with feeling and a unique situation which helped him develop his opinion.
Pay attention to nonverbal signals
In a conversation, your words are not the only thing that matters. You move, look, and react express your feelings about the topic. These include body language, including facial expressions, body movement and gestures, eye contact, posture, etc…
examples of this strategy include slamming objects onto the table for sudden effects, swinging your hands around to demonstrate a specific action, etc...
you can improve to different parts of this strategy
how to read nonverbal signs?
know the person you are talking to. With the diversity we see everyday, different people may have different interpretations for certain signals. And look at the general gestures, don't focus a lot on the details. In this situations, small details such as a random hand signal may have no meaning or relevance as it could be a slip up.
how to deliver nonverbal signs
Don't confuse the reader, your actions and words should match up. Mix it up, don’t focus only on hand gestures, use body languages, eye contacts, etc… Use positive body language to signal confidence, even though you’re not feeling it.
Become an engaged listener
the most important part of a conversation, is listening
An engaged listener is one that is physically present in the conversation. he takes in the information said and analysis's and relates it to his/her own experience. This could skill could come naturally you are truely engaged and deeply interested in the topic of the conversation or the speaker
He feels the conversation using the tone and the emotions that is inputed by the speaker and reflects it onto himself. For instance if the speakers tone is happy and the topic is a happy topic, then the reflected tone, mood, and emotion of the listeners will be matched exactly. This could become very useful if someone is extremely made, or aggravated, a clam smooth talk could clam him/her down very quickly.
The photo on the left shows a conversation at a workplace with all the listeners engaged in the conversation.
How to become an engaged listener?
Try to set aside judgement.
Focus fully on the speaker
Avoid interrupting or cutting the speaker off