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Renewals Process (120 Days Out (100 Day Meeting (Prep) (100 Day Meeting…

- - - - CSM sends a follow-up
        email with recap and next steps for customer
        
        AE works on getting contract signed
        & pulls in CSM for assistance
      - -CSM is M.C.
        -CSM reviews deliverables and successes
        -CSM leads a discussion on challenges throughout the
        contract life-cycle
        -Usage related to
        -
        -Deck has all aspects of conversation
        
        Product should be prepared
        to discuss roadmap and feature requests
        
        AE to figure out how to propose the renewal contract
    - - Labelbox Side: AE/CSM/Product/Leadership/
      - Customer: Business Sponsor, Project Manger, Tech lead,
        budget/procurement
    - - -CSM intro
        -Deliverables over year
        -Success Criteria