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Block 3 (value creation (measurement (fair value, historical cost,…
Block 3
value creation
long term value creation
short term gains
long term issues
shareholder value
customer
lasting
measurement
fair value
historical cost
deprival value
shared
with society
CSV
quality
management
control
reactive
7 tools
assurance
proactive
systems
cost of
gaps model
5 gaps
5 dimensions
improving performance
importance-performance matrix
employee relations
having a voice
negotiations
employee inclusion
organisational culture
employee participation
influencing decision making
opportunities
challenges
innovations
medium-term
long-term
short-term
cycles
virtuous
business
economic waves
vicious
product
political context
understand
analyse
stakeholder analysis
political astuteness
interpersonal skills
reading people/situations
build alliances
personal skill
strategic direction
change management
model cell
kotter's 8 steps
resistance by stakeholders
change leadership
value
use
exchange
value creation
value creation
context dependant
value players
risk
assessment
likelihood
risk
impact
hazard
resiliance
management
mitigation
marketing
relationships
benefits
maximising customer lifetime value
cost effective
aim
foster loyalty
business
to consumer
to business
internal
benefits
provides focus
feedback to improve customer-orientation
coherent brand identity
crisis management