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Chapter 15 Leading change (Forces Driving the need for change leadership,…
Chapter 15 Leading change
Forces Driving the need for change leadership
Technological advances
Globalization
Social media and the information revolution
economic turbulence
changing market forces
shifting social attitudes
increasing regulation
E-business and mobile commerce
Four Stages of Appreciative Inquiry
discovery
destiny
design
dream
Applying Appreciative Inquiry Every Day
Developing followers
Strengthening teamwork
solving a particular work issue
resolving conflicts
Leading Creative People
Brainstorming
Lateral thinking
immersion
Keys That Help People Change
Provide a positive emotional attractor
ensure people have a support system
use repetition
involve people early
apply after-action reviews