Topic 5 - Vision and
Mission Statement*

Vision and Mission
Statement

Vision

  1. Statement should be short
  1. Statement should be in one sentence
  1. Managers should have input into developing the statement

Mission

A declaration of an organisation's "reason for being"

Answers the pivotal question "What is your business"

Essential thing to establish objectives and formulating strategies

Reveal what an organisation wants to be and whom it wants to serve

also known as;

  • Creed statement
  • A statement of purpose
  • A statement of beliefs

Developing

  1. Select several activities about these statement; ask managers to read them as background information
  1. Ask managers to prepare Vision and Mission statement for the organisation
  1. Top managers should merge these statements into a single document and distribute the draft statements to all managers
  1. A requirement for modifications, additions and deletions is needed next.
  1. Meeting is needed to revise the documents

Importance

  1. Ensure all employees / managers understand the firm's purpose or reason for being
  1. Provide key internal and external factors utilised to formulate feasible strategies
  1. Provide a basis for allocation of resources
  1. Provide a basis for organising work, departments, activities and segments around a common purpose

Benefits

  1. Achieve clarity of purpose among all managers and employees
  1. Provide direction
  1. Provide a focal point for all stakeholders of the firm
  1. Resolve divergent views among managers
  1. Promote a sense of shared expectations among all managers and employees
  1. Project a sense of worth and intent to all stakeholder
  1. Achieve higher organisation performance
  1. Achieve synergy among all managers and employees

Mission
Statement

Characteristics

  1. Broad in scope, and does not include monetary amount, currency, percentage, ratios or objectives
  1. Fewer than 150 words in length
  1. Inspiring
  1. Identify the utility of a firm's products
  1. Reveal the firm is socially environmentally responsible
  1. Reconciliatory
  1. Enduring

Component

  1. Customers
  1. Products or services
  1. Markets
  1. Technology
  1. Survival, growth and profitability
  1. Philosophy
  1. Self - concept
  1. Public image
  1. Employees

According to
Vern McGinnis

A mission statement should

  1. Define what an organisation is, and what it aspires to be
  1. Be limited enough to exclude some ventures and broad enough to allow for creative to grow
  1. Distinguish a given organisations from all others
  1. Serve as a framework for evaluating both current and prospective activities
  1. Be stated sufficiently clear to be widely understood throughout the organisation

Considerations

  1. Do not offer me clothes, offer me attractive looks
  1. Do not offer me CD, offer me leisure and the sound of music