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Solving Problems in Groups and Teams (Vocabulary (participative decision…
Solving Problems in Groups and Teams
Key Ideas
problems solving in groups: When and Why?
setting the stage for problem solving
group problem-solving strategies and formats
approaches and stages in problem solving
overcoming dangers in group discussion
Examples from text
cohesiveness is the glue that bonds individuals together
emergence stage:"I guess that's a pretty good idea" "I can see why you think that"
force field analysis: "How can we have more fun and grow closer as friends"
information underload: groups suffer from underload because they didn't conduct enough research
information overload: having an abundance of information
Examples
often times in class we have broken up into break out groups because the class is too big for everyone to participate
whenever I am in a group, we try to maintain cohesiveness so everyone is participating but it's not chaotic
in groups we use parliamentary procedures when trying to respond or bring up a topic, idea, or emotion
I try to include everyone by using the nominal group technique when in groups
Vocabulary
participative decision making: a process in which people contribute to the decisions that will affect them
cohesiveness: the totality of forces that cause members to feel themselves part of a group and makes them want to remain in that group
orientation stage: when group members become familiar with one another's positions and tentatively volunteer their own
conflict stage: when group members openly defend their positions and question those of others
emergence stage: when a group moves from conflict toward a single solution
reinforcement stage: when group members endorse the decision they have made
breakout groups: when the members is too large for effective discussion and can be used for maximum effective discussion
problem census: when members are more vocal than others, can help equalize participation
focus group: organizations use them to learn potential users or the public at large regards a new product or idea
parliamentary procedure: observes specific rules about how topics may be discussed and decisions made
panel discussion: the participants discuss the topic informally, much as they would in an ordinary conversation
symposium: the participants divide the topic in a manner that allows each member to deliver in-depth information without interruption
forum: allows nonmembers to add their opinions to the group's deliberations before the group makes a decision
dialogue: a process in which people let go of the notion that their ideas are more correct or superior to others' and instead seek to understand an issue from many different perspectives
force field analysis: a method of problem analysis that identifies the forces contributing to resolution of the problem and the forces that inhibit its resolution
brainstorming: a method for creatively generating ideas in groups by minimizing criticism and encouraging a large quantity of ideas without regard to their work ability or ownership by individual members
nominal group technique: a method for including the ideas of all group members in a problem-solving session
consensus: agreement among group members about a decision
information underload: the decline in efficiency that occurs when there is a shortage of the information necessary to operate effectively
information overload: the decline in efficiency that occurs when the rate of complexity of material is too great to manage
groupthink: a group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision