SOLVING PROBLEMS IN GROUPS AND TEAMS (APPROACHES AND STAGES IN PROBLEM…
SOLVING PROBLEMS IN GROUPS AND TEAMS
away from work groups also meet to solve problems. Volunteer groups plan fundraisers athletic teams work to improve their collective performance educators and parents work together to improve schools the list is almost endless.
ADVANTAGE OF GROUP PROBLEM SOLVING
WHEN TO USE GROUPS FOR PRIBLEM SOLVING some jobs are simply too big for one person to manage. they may call for more information than a single person possesses or can gather. remember that a group is more than a collection of indiviuals working side by side.
SETTING THE STAGE FOR PROBLEM SOLVING. just as a poor blueprint or shaky foundation can lead to a weak house all the problem solving tips in the world won't mean much if you don't have a strong team
MAINTAIN POSITIVE RELATIONSHIP it is a natural tendency to assume that you understand other member's positions and interrupt or ignore them. BUILD COHESIVENESS the degree to which members feel connected with and committed to their group is known as COHESIVENESS.
Focus on shared or compatible goals
Recognize progress toward goals
Establish shared norms and values
Minimize perceived threats between members
Emphasize members interdepndence
Recognize threats from outside the group
Develop mutual liking and friendship
GROUP DISCUSSION FORMATS
APPROACHES AND STAGES IN PROBLEM SOLVING
A STRUCTURED PROBLEM SOLVING APPROACH
IDENTIFY THE PROBLEM
ANALYZE THE PROBLEM
DEVELOP CREATIVE SOLUTIONS THROUGH BRAINSTORMING OR THE NOMINAL GROUP THECNIQUE
CRITICISM IS FORBIDDEN
SHARE WHATEVER COMES TO MIND
SHARE ALOT OF IDEAS
COMBINE AND BUILD UPON IDEAS
EVALUATE THE SOLUTION BY ASKING QUESTIONS
IMPLEMNT THE PLAN
IDENTIFY SPECIFIC TASKS TO BE ACCOMPLISHED
DETERMINE NECESSARY RESOURCES
DEFINE INDIVIUAL RESPONSIBILITIES
PLAN AHEAD FOR EMERGENCY
FOLLOW UP ON THE SOLUTION
MEET PERIODICALLY TO EVALUATE PROGRESS
REVISE THE GROUP'S APPROACH AS NECCESARY
DECISON MAKING METHODS
OVERCOMING DANGERS IN GROUP DISCUSSION
INFORMATION UNDERLOAD AND OVERLOAD. information underlaod occurs when a group lacks information necessary to operate effectively.
UNEQUAL PARTICIPATION. the value of involving group members in making decisions especially decisions that affect them is great.
PRESSURE TO CONFORM there is a strong tendency for group members to go along with the crowd which often results in bad decisions.
MAIN DEFINITIONS FROM CHAPTER 10
BRAINSTORMING. a method for creatively generating ideas in groups by minimizing criticism and encouraging a large quantity of ideas without regard to their workability or ownership by individual members.
NOMINAL GROUP TECHNIQUE. a method for including the ideas of all group members in a problem solving session
CENSUS agreement among group members about a decision.
INFORMATION UNDERLOAD. the decline in efficiency that occurs when there is a shortage of the information necessary to operate effectively
INFORMATION OVERLOAD the decline in efficiency that occurs when the rate or complexity of material is too great to manage
GROUPTHINK a group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision
DIALOGUE. a process in which people let go of the notion that their ideas are more correct or superior to others and instead seek to understand an issue from many different perspectives.
ORIENTATION STAGE. when group members become familiar with one another's positions and tentatively volunteer their own
EMERGENCE STAGE. when a group moves from conflict toward a single solution
CONFLICT STAGE when group members openly defend their positions and questions and question those of others.
ANSWERS FOR THE QUESTIONS
nothing bothered me everything is understandable. the part that surprised me is like the part that the setting the stage for problem-solving and the ways are so interesting and the ways to maintain positive relationship like specifically building cohesiveness and like the degree which members feel connected with and committed to their group is known as cohesiveness and like I use to think that cohesiveness is the glue that bonds individuals together giving them a collective sense of identity. now i know that cohesion keeps people coming back even the going is tough. I understood everything