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8.Quality (The CoQ and The CoPQ (Cost of Quality (Cost associated with…
8.Quality
The CoQ and The CoPQ
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Cost of Quality
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Prevention cost: Are expennses that are related to any activity meant to stop an error or defect from occurring.
Appraisal Costs: Are those associated with any activity meant to wnsure high levels of quality across a preocess or organization
Internal Failures
Occurs when products, services or processes dont conform to the requirements set by the company.
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Define
ISO 9000 defines quality as the " degree to which a set of inherent characteristics fulfills requirements"
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