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PMAT Onboarding Info (INTAKE - Email Request (Request from GCP User…
PMAT Onboarding Info
INTAKE - Email Request
Google Community
Request from GCP User
License Upgrade
User Researching PPM Tools
Buganizer Ticket
Send Onboarding Documentation. Email exchange of additional information.
STEP 2 - Demo
Nicole schedules demo, obtains UCs/UJs
UCs / UJs collected. Data goes where?
Opportunity Branch: Collect metrics
STEP 1 - Analysis
User / Team
In GCP/TI / Outside GCP/TI
If Outside GCP/TI, Data Owner Approval?
STEP 3 - Request Access (Buganizer)
STEP 4 - Submit Workfront Discovery (Form)
Opportunity Branch: Collect Metrics
Onboard User/Team
Self-Service
Ascent
Internal Help Site
Opportunity Branch: WF YT Channel
White Glove Service
Custom Training
Video Conference
Instructor Led
Decks
Opportunity Branch: Custom Vids
Opportunity Branch: User Guided Training
Region of Improvement
Improve Region