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High level drivers (Better employee collab and comms (Open Conversation…
High level drivers
increased employee retention
top talent attraction
Employee experience
Agile Working
User Mobility
Teams
VC
Voice
Meetings
User experience
Global talent acquisition
VC
Meeting
Better employee collab and comms
Team workspaces
Teams
VC Endpoints
Voice
Modern work-space
Open Conversation channels
Teams
VC
Meeting
Voice
QBR/townhall meetings
Meetings
DMS events
Training tools
Webex Training centre
DMS Events
Improved efficiency and cost optimization
vendor consolidation
Intrado benefits
Managed opex
Licensing
Capex/Opex
Improved productivity
Teams
VC
Meetings
Voice
real estate rationalization
Teams
Remote Working
Voice
Improved Partner & supplier comms
Teams
Voice
meetings
Improved customer experience
Omni channel comms
Contact Centre
Teams
improved NPS
Customer feedback/survey
Contact Centre
Increased customer sat
CRM integration
AI
API
Voice & IVR
Contact Cenre
Call recording
increased innovation
Real time collab
Video
VC endpoints
Teams
meetings
Voice
AI - Cognitive collab
meetings
Webex Video AI
API tool integration
Webex API
MS API
BAU tools & cloud integration
Data security/privacy
PCI
Network
Analytics
Call Recording