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Characteristics of groups and teams (task roles (Def: Rolex group members…
Characteristics of groups and teams
task roles
Def:
Rolex group members take in order to help solve a problem
Textbook ex:
helping the group accomplish a goal
Own ex:
When working in group works we are all assigned a piece of the work we are expected to do it as it affects all of the group
norms
Def:
shared values, behaviors and procedures that govern a groups operation
Textbook ex:
unspoken standards. on how you operate in the world, an example is how you behave in society
Own ex:
Its respectful to say thank you, please and excuse me
formal roles
Def:
a role assigned to a person by group members or an organization, usually to establish a role
Textbook ex:
assistant coach, treasurer, customer service representative
Own ex:
My role at my job is a middle and high school tutor
procedural norms
Def:
norms that describe rules for the groups operation
Textbook ex:
Always starting on time
Own ex:
Having to turn in my assignments on time to receive full credit
dysfunctional roles
Def:
individual roles played by group members that inhibit the groups effective operation
Textbook ex:
blocker, aggressor, deserter, dominator, joker, cynic
Own ex:
I used to have a coworker who was like a cynic didn't like any of the groups ideas and always had to disprove of the groups decisions
informal roles
Def:
a role usually not explicitly recognized by a group that described function of group members, rather than their positions.
Textbook ex:
information seeker, opinion giver, energizer
Own ex:
I have to be the secretary at my job even though its not my official role I have to keep track of all the progress at the program I work at
social norms
Def:
group norms that govern the way members relate to one another
Textbook ex:
what kind of humor is or is not appropraite
Own ex:
Saying hello to your family and friends whenever we see them for the first time in the day
task norms
Def:
Group norms that govern the way members handle the job at hand
Textbook ex:
does the job have to be done perfect or inadequate
Own ex:
When I do my job at work I have to be very patient and do it perfectly as I am working with kids