Please enable JavaScript.
Coggle requires JavaScript to display documents.
Empathy is a Verb (Aim the right problem (Favor follow up questions, Pay…
Empathy is a Verb
-
Insight
-
-
New way of viewing the world that causes us to reexamine existing conventions and challenge the status quo
A penetrating observation about human behavior that results in seeing consumers from a fresh perspective
-
-
-
-
-
Empathy
-
gain an empathic understanding of the people you’re designing for and the problem you are trying to solve
set aside his or her own assumptions about the world in order to gain insight into their users and their needs
-
-
-