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Evaluation of an E-Training Program. (Trend analysis (Choice of an…
Evaluation of an E-Training Program.
Trend analysis
Choice of an Indicator: Relevant
Quantities: Number of purchases, products, services.
Savings: materials used, human resources involved, etc.
Indices: quality, participation, satisfaction
Moderate Cost Reliable Acceptable
make sure to capture data about consumers
During planning
bridge between the short and the long the establishment
strategic planning (long term)
the delineation of action programs
Reduced Number
orders and its portability to other platforms
Calculation of profitability (ROI)
return on marketing investment
Multi temporary
delocalized phenomenon almost by definition
Other sources:
customer satisfaction
your fidelity
Hard Indicators
billing volume
New customers, mistakes.
activities that can be timed
Estimates of the contribution of external factors
economic viability
efficient management.
Soft indicators:
workers motivation
Suggestions made, work climate, others.
difficult to measure but are
Estimates of the participants themselves
about teacher performance
the suitability and pedagogical competences
collect the insights
Cost evaluation:
Other costs
increase investment to increase sales
Prioritize your business needs.
Decrease dedicated hours, without losing quality
work on demand through applications,
guarantee certain minimum standards apart from matching bidders
Common indicators:
carry out continuous improvement actions proactively and tenaciously
make a correct reading of these regarding the organizational environment
Outsource parts of the action
suits what you need
Increase the capabilities of your company.
requires recognizing and using these tools
To plan:
and ordered to achieve the goal
prevent the occurrence of unexpected events
may hinder the fulfillment of the proposed objectives.
Optimize resources
how to improve some action or work done
efficiency and effectiveness are very important
it has to do mainly with efficiency
It facilitates:
Decision making
evaluate, gather alternatives, consider variables, etc.
make decisions based on rationality
ability to analyze
analysis of rentability
They measure the utility generation capacity
They evaluate the economic results of the business activity.
Convert results into economic value. Measurement Indicator
RCI (Relation Costs / Income) =
the benefits (income) are greater than the sacrifices
ROI ((Revenue - Costs) /
(profit obtained - investment) / investment
Profitability Indicators
of heritage
Administrative expenses and sales to sales
Operating profit margin
Gross profit margin
Net profit margin
Amortization Time
process of distribution of speck over time of a lasting value
Calculate the total amount
suggest intervention possibilities
follow the results closely
Establish the level of objective measure (or variation)
capture, effort and courage
requires the combination of multiple variables
Measure the optimal process management
,refers to the process of measuring
purpose of making comparisons between individuals according to some characteristic
Set your unit value
know your costs
include: acquisition cost
logistics costs, operating costs, delivery costs, marketing costs
Set your current value
net present value
originated by an investment
net updated value
Evaluation of the design would be to measure:
adequate technical and administrative support
content design
adequacy of tutors