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Chapter 6 (Vocabulary (Nonverbal Communication: Messages expressed by…
Chapter 6
Vocabulary
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Affect Displays: Facial expressions, body movements, and vocal traits that reveal emotional states.
Emblems: Deliberate nonverbal behaviors with precise meanings, known to virtually all members of a cultural group.
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Kinesics: The study of body movement, gesture, and posture.
Manipulators: Movements in which one part of the body grooms, massages, rubs, holds, pinches, picks, or otherwise manipulates another part.
Affect Blend: The combination of two or more expressions, each showing a different emotion.
Paralanguage: Nonlinguistic means of vocal expression: rate, pitch, tone, and so on.
Disfluencies: Vocal interruptions such as stammering and use of "uh", "um", and "er".
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Intimate Distance: One of Hall's four distance zones, ranging from skin contact to 18 inches.
Personal Distance: One of Hall's four distance zones, ranging from 18 inches to 4 feet.
Social Distance: One of Hall's four distance zones, ranging from 4 to 12 feet.
Public Distance: One of Hall's four distance zones, extending outward from 12 feet.
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Monochronic: The use of time that emphasizes punctuality, schedules, and completing one task at a time.
Polychronic: The use of time that emphasizes flexible schedules in which multiple tasks are pursued at the same time.
Key Ideas
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In general, women are more nonverbally expressive than men. They are also generally better at reading nonverbal cues.
People that are more attractive tend to get more opportunities based on the way they are perceived by others.
Tuning out words, being aware of your own nonverbal communication, and perception checking are ways in which you can improve your nonverbal communication competence.
Examples from the Text
Justin Bieber sent the unspoken message of "my life is more important than yours" when he showed up 2 hours late to his concert in London.
99 students were asked to infer the personalities of 12 homeowners after viewing pictures of their upper-middle-class homes. The students ended up being pretty accurate in their predictions of what the homeowners were like just based on how their houses looked.
Students are twice as likely to volunteer to speak up in class if they have received a supportive touch on the back or arm from their teacher.
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More than 200 managers in one survey admitted that attractive people get preferential treatment in both hiring decisions and on the job.
Personal Connections
I've often noticed that when I am upset, I don't want others to know I am upset so I'll say something like "I'm fine" but my body language and facial expressions usually say the opposite (example of contradicting).
Clothing is one of my favorite ways to nonverbally communicate. I enjoy putting together outfits based on the different environments I am in daily (school, work, going out with friends, etc.).
I often speak sarcastically which some people get confused by so I use tone of voice and facial expressions to help others understand when I am being sarcastic.
I often make eye contact and nod my head when I am listening to someone to show that I am actively listening.
When I did cheer in high school, my coach would have us do the "Superwoman pose" before a big performance so we would feel more confident.