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Maintenance Warnings (Vitalize Call Completed (Insurance) (Month 3 (No…

- - - - Follow up system if quiz not complete
      - quiz captures client acknowledgement of engagement commitment/maintenance phase of program
      - a week after final call with coach: goal setting - call with coach or quiz - assess progress, setting goals for next step, log weights etc
  - - - text or email
    - - text or email
    - - text or email
    - - Escalate: SOS Alert: Concierge outreach after 5 day reset to engage if no weight logs
  - - - Text or email
        
        Log do you thing here is your goals survey
    - - Text or email
    - - Text or email
    - - text
    - - text or email
    - - Escalate: SOS Alert: Head Coach outreach; offer 5 day reset with assigned coach
  - - - text or email
    - - text or email
    - - Escalate: SOS Alert: Concierge outreach after 5 day reset to engage if no weight logs