Centralize financial transaction tasks to reduce Lean wastes (extra processing, not utilizing employee skills), improve staff morale (career growth), and introduce consistency and standards.
Staff
FHS Finance
Know about career options
Know who to go to for transaction help : :
Opportunity to expand program
Provide good service
Support users
Know what to expect for Ed Services transaction numbers
Feel reassured
Opportunity to provide experiences
Hubbers
Have opportunity to try new things
Provide input on new ideas
Core Team
Want to be part of a team
Want to deliver a great solution
As a staff member I want to understand what changes are coming up that could affect my career so that I am prepared
As a staff member I want to know who to contact if I don't know how to do something so that I get help completing my task
As a staff member I want to understand how I can transition to a financial career from my current position
As a manager I want to be able to guide my staff in financial careers
As a staff member I want to know where to find self-help documentation
Have a place to go further in Finance
As a project lead
As a project coach
As a team member I need good data so that I can make good decisions
As a team member I need help clearing roadblocks