Centralize financial transaction tasks to reduce Lean wastes (extra processing, not utilizing employee skills), improve staff morale (career growth), and introduce consistency and standards.

Staff

FHS Finance

Know about career options

Know who to go to for transaction help : :

Opportunity to expand program

Provide good service

Support users

Know what to expect for Ed Services transaction numbers

Feel reassured

Opportunity to provide experiences

Hubbers

Have opportunity to try new things

Provide input on new ideas

Core Team

Want to be part of a team

Want to deliver a great solution

As a staff member I want to understand what changes are coming up that could affect my career so that I am prepared

As a staff member I want to know who to contact if I don't know how to do something so that I get help completing my task

As a staff member I want to understand how I can transition to a financial career from my current position

As a manager I want to be able to guide my staff in financial careers

As a staff member I want to know where to find self-help documentation

Have a place to go further in Finance

As a project lead

As a project coach

As a team member I need good data so that I can make good decisions

As a team member I need help clearing roadblocks