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STICKY NOTE (VIEWING A STICKY (Open cases (Open for Proofreaders only…
STICKY NOTE
VIEWING A STICKY
Open cases
Open for Proofreaders only
Proofreader to close
Open for Sales only
Sales to close
Open for CET only
CET team to close
Open for IHT only
IHT to close
All cases
Closed cases
CLOSING A STICKY
Close sticky note
Student message area
Close without message
CREATING A STICKY
Call
Select headings
WRITING AREA WITH OPTIONS :pen:
COMMENT SECTION :pencil2:
NO :check:
CLOSED STICKY
YES :no_entry:
POTENTIAL DISPUTE
IHT visibility
YES
1 more item...
NO
1 more item...
URGENT SOLUTION
IHT visibility
YES
1 more item...
NO
1 more item...
CALLBACK :silhouette:
NOTIFICATION
IHT visibility
YES
1 more item...
NO
1 more item...
Chat
Select headings
Internal communication