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Online Shopping (Advantages (for customers (products are often cheaper,…
Online Shopping
Advantages
for companies
need fewer employees
lower utility costs
can make more profit
less rent for shops
sell to a bigger market
for customers
products are often cheaper
shop from home
more discounts / sales
shop 24/7
more choice
no queues
products from other countries
different payment methods
Disadvantages
for companies
shipping costs
lots of competitors
you need to do a lot of advertising
expensive to set up and run an online shop
high return rates
for customers
can´t try or test the products
delivery delays
fake websites
you must wait for the product
returning products is a hassle