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Interpersonal Communication Skills (Listening Habits (Listen with an open…
Interpersonal Communication Skills
Methods of communication
Verbal (words, sounds)
Non-verbal (facial expressions, body language, signals)
Writing
Common communication Methods
Telecommunication
Third-party communication
Written communication
Face to face communication
Listening skills
30% speaking
16% reading
45% listening
9% writing
Listening Habits
Listen with an open mind
control your mouth
Be aware of prejudices
Control your mind
Don't jump to conclusions
Maintain eye contact